Efficient service from purchase to certificate completion.
Unfortunately I didn't find out where the training was until very close to the start date. I had assumed it would be at the ILX premises and so booked a hotel close by only to find out it was the other side of London.
Excellent training materials, general communication good too. One issue, it took a long time to get confirmation of the location, and it was not in a town centre, which was my preference.
Experience was excellent, until mid way through my final exam, a large amount of noise from ILX offices above, disturbed me and impacted my concentration on the exam questions
I found the on-line learning complimented the Prince 2 book well and together there was enough variety to keep focussed and reinforce the learning
All materials arrived in good time. The location was good. The staff were friendly and helpful.
The course was given in person - I did not have that much contact with ILX.
I was really pleased with the service provided by ILX. The quality of the trainer provided was excellent and all arrangements were in place to ensure that the trainee could fully focus on the course
Good offers on training
Would have been excellent but there were definately questions on the exam on areas we had not at all covered but we were led to beleive this would not be the case.
The advisor I spoke with was extremely helpful and helped me select the most appropriate method for learning. She also ensured that all my documentation arrived promptly even after being sent the wrong package in error. All questions were answered very quickly.
Yes I was impressed with the way the course was delivered though the learning material provided could have been more varied in its content.
Always managed to get dates I wanted and there was not any fuss when I needed to change course dates. Venue and lunch provided was really nice.
Good, ideally would have liked to know where the venue was sooner to enable cheaper hotel room booking. Also in a phone conversation i was told that the exam would be on the Friday morning by Anneka i believe, which meant i had committed to a work event in Bath on the Friday evening (5pm) but as the exam was not until 2pm i therefore missed a large proportion of the event. This aside, the disc, resources were very good.
Very easy registration and very good follow up supporting documentation. Thank you.
External training course for PRINCE2 Practitioner was invaluable and well run. The venue at Maple House in Birmingham was very good, especially the facilities.
Food provided not great, all other facilities were really good.
The training was well judged and well delivered.