had no problems, everything was sent out in good time and was easy to understand
The training was delivered well and the instructors were excellent, but I was disappointed that the course focused more on theory than practical applications and examples
ILX group was very professional, although at the time of booking my course - my employer - there was a little problem I was quoted double the price that the course actually cost. (I have only taken the foundation part of the course, not the practicioner one.) I have taken my exam in a different time on 30th January, becasue I felt I needed more time to be able to pass the exam on the 8th January 2014. I received professional help from customer service staff Anneka Griffing and Cheryl, who covered her duties at the time of my exam booking. They were both very helpful and accommodating and promptly replied to my emails.
The experience when i was there was good however i was very dissapointed to have been told that i was supposed to read and prepare with the book before as i did not receive the book and this highly impacted my score and my ability to understnad hte course and prior to me starting i did ask if i had to prepare anything.
Facilitator Steve Beronski was excellent in his course knowledge and delivery.
Mostly good, especially the Foundation course
A Good service and training provided. The course was really enjoyable
The course was excellently organised and delivered
Excellent training facilities.
The pre course material (hard copy & e-learning) was fantastic and ensured that i passed the exam well
i found the pace of the course was quite fast. Perhaps putting the info into context a little more might have helped, but overall very good.
ILX group were professional to work with and very well organized. Feedback and communication was clear and the staff were pleasant to deal with. The course trainer was very good.
Very helpful from booking to delivery. Bill was an excellent facilitator and made a dry course fun!
This is a stupid question.
It was easy to book on the course and get all the materials needed