Reviews
Andy West was my tutor for the week, and in my opinion I couldn't have asked for a better teacher. His knowledge of how the qualification is applied to projects was invaluable! Extremely grateful for his help and assistance over the course of the week.
I also thought the learning centre and facilities were brilliant! Very well run.
The training provided was of a very high standard. The information and facilities were great.
I received a good friendly service.
good
Excellent Trainer - Bill Smith
Still waiting for official results and certificate
good facilites, good location.
easy to deal with; had what i needed; i had to swap dates and this was done easily
I did only receive my Course material a week before the course started, which was a bit short notice.
The communication and service, or rather lack there of, from ILX is shockingly bad.
I did not receive a handout upon arrival because ILX sent 1 too few. When the owner of the guest house sent an email to alert ILX of this, the response was that there should be one because the lady that sent it counted them herself. No mention or suggestion of how to rectify the issue. Luckily the lecturer had a spare one at home which he was able to give me the following day. This resulted in me having difficulty following the slides that were being presented as the presentation was based on the handout. The cost of the Prince2 course through ILX is substantially higher than that of certain competetors but sadly is definitely not justified.
good communication prior to the course. very good course tutor (Jenny).
The training course it's self was brilliant and in particular the trainer Bill Smith was excellent.
However the admin process of booking the course and receiving the invoice and pre course material was not so great. Both my first and last name were wrong on the invoice and it took at least 3 emails to get this corrected. Then when the final VAT invoice was sent it was still in the wrong name and subsequently send to the wrong email address as my name was wrong. I had to yet again contact you to get this correct. Also I had to chase the pre course work to be sent to me as it was only going to arrive 14 days before the course which was not sufficient time when I had working and personal commitments during those 14 days.
I found the course was well organised. Venue was nice and conveniently located. Refreshments were good. The tutor was exceptionally good.
No issues
Very professional. Well thought out courses and good material.
Good
Good instructor very informative
All organisation and arrangements very good
Appreciate trainer has significant experience but he need to realise that participants are not aware anything about PRINCE2, the way trainer was presented even experienced people can't catch up with him (which not only me, checked with oher participants on the way back to train station all are agreed with me). Moreover he is not delivering full word of the word which he is delivering.
Conclusion: Trainer has too much experience, too fast in his english but he need to realise participants comes from diffrent areas with different set of skills.
The on-line training was excellent.