Good course structure and an excellent facilitator.
I did my initial Prince 2 training and exams with ILX too ..and the Re-Registration as well recently. Very pleased with the Course material and the Services. Although the Course Material should be tailored to the Re-registration / Practitioner type exam questions - according to the new exam style - very very important.
The survey said it would take no more than 15s and then make filling in comments mandatory.
Good website and service desk.
Good in terms of customer service and clarity in instructions. The classroom setting for the course is well-fitted.
Steve was a fabulous guy. Very concise, efficient and couldn't ask for any better.
found them very prompt in their responses
I found the facilitator a bit dry .
Good venue and organisation
very easy company to engage with. Provided loads of information and went over and above to accommodate me when booking my course.
Having access to the website and learning materials before the course was good. The course presenter was flexible to the groups needs in terms of schedule over the week of study which helped, considering we were not used to the full time school room study.
Quite good. excellent trainers !
Professional and well oiled.
Only exposure has been to the Prince 2 course. The organisation was very slick and trouble free from my point of view. We were warned about the likely delay in receiving our qualifications.
It was a bit confusing as to which country I was speaking to/emailing....everyone was helpful though which was good. Unfortunately I didn't get my reading materials on time which was a pain. This seemed to be due to a mix up between the various offices I was speaking to. Being around Christmas/New year didn't help either....posting out the materials was probably delayed because of this.
The tutor was very knowledgeable and thorough. She tailored the class to suit all levels of previous knowledge and still managed getting through the programme each day.
No concerns, very well organised