Great trainer and good venue
Trainer was excellent
The service leading up the course (booking, etc) was excellent - with great support and guidance from Lauren Tudor. The actual delivery of the course was absolutely brilliant. The trainer, Bill Smith, proved himself not only knowledgeable, but also extremely engaging and he made the week-long sessions enjoyable - which is saying a lot, considering the dry nature of the material. I would recommend ILX training, and in particular, Bill Smith, to anyone!
Very good, professional trainer who clearly knew her subject
Trainer Jenny Bishop was excellent, I could not more highly recommend her.
Poor choice of venue for Christchurch workshop. Venue was in far west side of city, should have been more central. Venue was also poorly heated. I was also told I would have access to the PRINCE2 e-learning facility for four weeks before the workshop, and that details for this would be sent to me, but this never occured.
Excellent communications with regards to bookings and any queries I had.
Course tutor was really knowledgeable and covered everything really well. It is a very intensive course, so a lot to get through. However, her delivery was fairly flat and indicative of someone who has delivered the same message a lot of times....
Material and trainer were excellent.
good so far, practitioner course to go
The instructor was fine and presented the information quite well.
Venue was good, initial interactions were good.
Great organisation and tutor
Up to standard
My handbook and pre-reading instructions were not received until just 1 week before the course. The package was not delivered on time as address label contained errors despite correct instructions being provided to ILX. ILX assumed that we receive the package, unless a query is raised by the receiver, however how is the receiver to know when it was despatched? Regarding the exam, there was a page missing from our Practitioner exam question booklet sent direct from ILX, but fortunately thanks to the actions of our excellent trainer Brendan we were able to complete the exam. He quickly obtained the missing page from ILX, averting disaster.
The instructopr was excellent and really knew the material, and the hotel (in Leeds) was a suitable location to hold these two courses. Please see my below comments.
exam time of 9.15am was poor - I had to go from west wales to bristol. Others were from oxford and mid wales. If you are to have a wales/west regional exam centre then please time the exam appropriately - i.e. a 10.30 or 11 start would have made a big difference.