Instructions on what to print are not clear, I printed far too much material which I didn't need. Otherwise a very well organised and presented course.
Trainer, Keith, was excellent
Pre-course organisation poor, but generally course okay. Online material useful.
More practice exams
Great, organised and easy to deal with
I had to defer my course a couple of times, the company was easy to deal with.
The online training was really useful and well structured. It provided a great amount of detail and effective learning aids
The trainer was world class.
Facilities were fine, the same sandwichs everyday was a bit boring.
Great on-line material that made learning much more enjoyable. Helpful and polite admin staff. Efficient communication.
VERY ACCOMODATING WITH MY LAST MINUTE REQUEST
Why is there no box for ok or average? You can only choose Good or Poor.
The venue was great, the tutor was excellent the only thing I think you could have improved on was the food selection, but even then it was good.
I called the customer service team before the course for some advice, they were very helpful and professional, a pleasure to deal with. On the course our trainer Keith was amazing. His passion for the subject made it come alive through his use of clever practical examples to explain the subject matter. The whole week flew by and was very enjoyable. I was so taken with the whole experience that I've recommended it to other colleagues and have recommended they definitely go for ILX and Keith if they can. Well done.
The teaching was focused - the room itself was quite narrow and it would have been nice to be in a 'U' shape so i could have seen the other candidates a bit more.
I found ILX Group to be very helpful and responsive from the outset (through both telephone and email contact). They did what they would say they would do and on time.
The examiner was late. There was no clock in the exam room.
Booking process and communication was excellent. Course joining instructions received promptly!
Pre-course information was good.