The world we live in today does not reflect kindly on automated responses. The hyper-immediacy with which we can register complaints and display them in public forums, there is no longer any room for...
It doesn’t matter what line of business you’re in, interaction with customers in one form or another is guaranteed. Ensuring that the highest possible standards in customer services are not only reach...
Customer service should be the easiest thing to master from a business point of view, but it is often the aspect that gets paid the least attention. If it’s done well, then the reputation of your comp...
Gradually, more and more businesses are finding e-learning solutions to be a successful and cost-effective way of solving their training needs. That being said, a large number of them are running into...
Investment in any project, whether it be capital, time or resources, will be sanctioned based on the likelihood of successful delivery and whether achieving the project objectives will result in a ret...
Digital security is arguably the most pressing issue facing the business world of today. It seems stories of security breaches are never far away from the mainstream media, and the need for sufficient...
Whatever kind of project you’re managing, you will have a defined set of objectives. Whether you meet these or not will ultimately determine whether your project has been a success or a failure. To ma...
As a project manager in charge of designing an e-learning course, there is only so far any amount of training or experience can go before the raw content is required to be implemented. For the course...
E-learning is becoming the go-to platform when it comes to educating and training workforces and project professionals. The changing demands of the workplace and modern day project management have mad...
Whether you're weighing up study options, unsure which course aligns with your goals, or have questions about exams, we're here to help. Our friendly team offers straightforward advice to help you feel confident about your next move.
Whether you’re building a new project team or sharpening existing skills, our tailored development solutions are designed to improve delivery, boost confidence, and keep top talent engaged. Speak to one of our consultants about what’s right for your project environment.