the 2 day course provided very targeted and effective preparation for the exam; time was well managed and support given to guide us through exam technique and how to succeed.
The delivery of the course did not apply the Prince2 themes. As a customer, at no point were we asked what our expectations were. There was no focus on quality. The tutor lacked energy and made no effort to vary delivery or apply good practice in adult learning. I could continue.
I felt like I was in good hands but not sure it was the best value.
Karen was an excellent teacher - she got us all through the course!
Excellent - one issue however was that our PRINCE2 trainer changed half way through the penultimate day which wasn't great, it made the class feel quite nervous which wasn't ideal given we have the practitioner exam the following day. Other than that, it was a really valuable and enjoyable experience that I will recommend to others looking to develop PM skills.
Overall the course was good however after day 1 things started to steer away from the course material and involved more delegate stories. This was frustrating especially leading up to the exams as I was keen to get as much information out of the instructor as possible.
Tried to pay you but you wouldn't take the PO off me so I couldn't pay you so had to cancel the course.
Terrible booking process that had to be chased at each stage
Excellent customer service, very helpful throughout both the pre-course and post-course periods.
Interesting and useful course; decent venue (ILX Nantwich); Excellent course tutor. Will be doing other courses at ILX Nantwich.
This course is quite demanding in one week but we covered all areas in that time and I felt that this prepared me well for the exams. My only negative is that I did not receive the study book prior to the course and I felt at a bit of a disadvantage to others who had received it. Your tutors are very knowledgeable in the subject and managed the time very well. It met all of my objectives. Venue and food were excellent too.
I was very disappointed with the trainer. His teaching ability was severely lacking. He was rude and made me feel very unwelcome. He told me I would not pass the exam in front of the whole class. I really didn't find his examples useful and when I asked further questions he told me he would not answer them. He also called my workplace and said my questions were distracting. I really wanted to learn this and find questions a good way to do this. At least three of the five participants questioned him quite hard to try and seek the clarity that was missing. He contradicted himself regularly and did not seem to fully know the topic. I was told by him that I needed to do agile before coming to the course and I had not. This was not clear to me and if it is the case then this should be stated at the outset. The instructor wasted a lot of time talking about his personal businesses and experience unrelated to the topic but more showing off who he has worked with. The course material needs reviewed now that it has opened up to letting people do it who have not done agile etc.
Overall the Prince2 Foundation & Practitioner Course was very good. The Trainer for both was great and his enthusiasm contributed to my understanding of a very complex subject. I do believe that ILX need to improve the Pre-work. It was not clear what need to be completed and was unnecessarily complicated.
great course, instructor was engaging and covered everything needed
Course and trainer were great. But I didn't receive my handbook until the first day of the course, so that wasn't great.
I thought the instructor did his best to help the group. He was serious when he needed to be and always willing to clarify and go over certain points. Always done so in a very engaging manner. His jokes were so bad that we ended up laughing at him. He was a good sport and would highly recommend him for future courses
Theres was no agenda, little structure as far as I could tell, and not enough time to review and practice what you had learned. The practice questions were also substantially different in complexity (easier) than the real exam
Good organisation, slickly run, good course tutor and, best of all, I passed.
The classroom sessions were top class. The tutor was very knowledgeable, engaging and always happy to listen and recap anything the group (or individual members) were unsure of. The group size was 10 people, all from varying degrees of experience, but all came together and progressed as a team.