Reviews
great service all round
Course was good but pre work wasn't highlighted at time of booking and hampered my initial progress. I came onto the course with no preparation whatsoever. And my manual didn't arrive until near the end of the course. Shame as otherwise they were good.
Excellent trainer
Professional and thorough. Knew exactly what was offer and had a smooth and easy registration process. Timely delivery of course materials.
Venue was excellent and easily accessible. Trainer was very experieneced and gave the training very well using her own working experiences as examples which was very informative.
Course was good. Tutor was very good.
But whoever took 5 months to ask my opinion is not so flash!!
Good joining instructions and contact details. Good that the portal can be accessed from home, work or from wherever. Initial webinar was useful.
Great service
very helpful although was a mix up with my details hence why I got the information late
Pre and post exam support staff were brilliant and handled issues really well, although when going through account manager this was quite slow and I often didn't get a response.
Comfortable training venue, lunch good.
Good service.
The trainer was excellent. there is lots to learn in a week but if you do your preparation and follow the trainer course and guidance during the week, it becomes manageable.
However, althougth the trainer was good they needed to go on a slower pace.
No issues dealing with the company at all.
GOOD FACILITATOR AND MATERIAL
...
Very helpful
there was some confusion on the provision of exam results and who should issue certificates - APMG or ILX
On-line materials to study by yourself are excellent, very easy to use and follow; course manual and other printed resources arrived very quickly once ordered.